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General Terms& Privacy Policy

General Terms and Conditions

We are pleased to provide you with our general terms and conditions that govern your use of our website and the services we offer. Please carefully read the following information, as it outlines the rights and obligations of both you and Swiss Carbon Marine Systems GmbH. By accessing our website or using our services, you agree to be bound by these terms and conditions.

General Terms and conditions for the production and sale of Swiss Carbon Marine Systems GmbH.

1. General provisions

1) The General Terms and conditions shall apply to all contract concluded after 1 January 2016.

2) The terms „Consumer“ and "Enterpreneur/Contractor" where used below, are used as defined by §§13 and 14 German Civil Code (BGB).

  • Consumer is an individual, with whom a contractual relationship is being initiated, while this relationship is not connected tot he commercial or professional occupation oft he individual.

  • Entrepreneur is a natural or legal person or entity, with whom/which a contractual relationship is being initiated which is connected to the commercial or professional occupation oft he person or entity.

  • The term „ customer“, where used below, includes both consumers and entrepreneurs.

3) Any contradicting or supplementary terms an conditions shall not govern the contractual relationship unless otherwise explicitly agreed in writing.

2. Conclusion of Contracts

1) Any offer by the Seller is non-binding, unless explicitly referred to as „binding“ in written form. The seller is bound by such „binding“ offers for a period of 30 days.

2) The contract must be in writing.

If not concluded in a single document signed by both the customer and the seller, the contract shall be deemed concluded by the exchange of the customers written order, by which the customer shall be bound for a period of 6 weeks, and a corresponding written confirmation by the seller.

3) Additional agreements as well as changes and amendments to this agreement shall be deemed to be valid and binding only, if confirmed by the seller in writing. The same applies to warranted properties oft he product.

3. Prices, Terms of Payment

1) All prices are quoted ex factory (Seller).

2) The agreed purchase price is not subject to deductions. Instalments are due and payable as agreed upon. Delivery cannot be demanded before the purchase price has been paid in full.

3) Should the customer be in default of payment, the seller is entitled interest at a rate charged by a rate of the European Ventral Bank (ECB), and if the customer is not a customer but an entrepreneur, 12 percentage points above the base rate- plus VAT. The interest is due and payable immediately. The right to claim further damages is affected by these provisions.

4) If payment in instalments during the course of construction has been agreed and the customer is in default of payment with any instalment, the seller hast he right to suspend work until payment has been made. Any costs thereby incurred are to be born by the customer.

5)The customer is not entitled to offset with counter-claims unless these counter-claims are undisputed or have been awarded by a competent court.

6.) Swiss Carbon Marine Systems starts with production after receiving the first down payment.

4. Retention of Title

1) A product that has been produced for or sold to the customer remains property of the seller until all claims by the seller against the customer for producing and/or for equipping the product have been settled.

2) The customer may not sell the product to a third party without the prior consent of the seller for as long as the retention of title remains in force. The customer hereby assigns all claims arising out of such premature sale to the seller. The seller hereby accepts the assignment.

3) In the event that a third party takes hold of the product, the customer is obliged to inform the third party about the seller’s ownership and to promptly inform the seller of the incident.

4) The customer is obliged to properly insure the products at customer’s own expense during the time for which the title is retained and to produce evidence of the insurance to the seller upon delivery of the products. The customer hereby assigns all claims against the insurer to the seller. The seller hereby accepts the assignment.

5. Delivery Date

1) If a time period for delivery has been agreed, such period shall commence with  the conclusion of the contract.

2) In the event that the extent of work or delivery changes or increases with regard to the contract on demand by the customer or after consultation with the customer, the agreed time period becomes invalid. The customer may however demand that a new time for delivery be fixed, which takes the changes or increase into account.

3) The customer may not demand compliance with the agreed time period if the customer does not provide proper assistance in accordance with the Appendix to the contract at the time stipulated, or – if such time is not agreed – upon written request by the seller.

4) If compliance with the sellers’ obligations is obstructed by force majeure, strike and / or lock –out at the seller or its suppliers, the seller shall be released from its obligation to keep the time period for delivery and- until the force majeure ends- from fulfilments of the contract.

The same applies if the seller or its suppliers are unable to obtain the necessary materials for production, if and to the extent (a) this was unpredictable for the seller, (b) it is significant with regard to the seller’s obligations and (c) it is not based upon a fault of the seller, including the choice of suppliers. The seller is however obliged to properly inform the sustomer about such supply contracts, if practical.

6. Dispatch

1) The delivery takes place “ex factory” (seller).

2) If not expressly agreed otherwise in writing, the costs for shipping the products on demand by the customer, including package and loading, are to be paid by the customer. The seller is obliged to shipment only after the purchase price and said shipping costs have been paid in full.

3) If the product is shipped to the entrepreneur, the risk of incidental loss, damage or other deterioration of the product passes to the entrepreneur as soon as the product is handed over in any event upon dispatch from the seller. The risk passes to the consumer as soon as it is being handed over to the consumer. The risk also passes to the customer, if the customer is in default of acceptance regarding the delivery.

4) If the customer does not explicitly prescribe the route of transport, the mode of transportation and/or the type of package, the seller may use its own discretion to make such choices.

5) The seller shall not be responsible for damages that result out of slight negligence for the timely arrival of the shipped product.

6) The seller will only insure the transport upon express request by the customer and only in the customer´s name and for the customer´s account.


7. Warranty

1.) Unless otherwise agreed in writing, the Contractor warrants the proper execution of the agreed performance for a period of one year after delivery/completion.

In the event that a different warranty period is agreed, the other paragraphs of this article are also applicable.


2.) If the agreed performance was not properly executed, Swiss Carbon Marine Systems will decide whether to properly execute it as yet or to credit the Client for a proportionate part of the invoice amount. If the Contractor chooses to properly execute the performance as yet, it will determine the manner and time of execution itself. If the agreed performance consisted (entirely or partially) of the processing of material provided by the Client, the Client must provide new material at its own risk and expense.


3.) Parts or materials that are repaired or replaced by the Contractor must be sent to Swiss Carbon Marine Systems by the Client.

The Client bears the expense of: a. all costs of transport or dispatch; b. costs of disassembly and assembly; c. travel and accommodation expenses.

The Client must in all cases offer to Swiss Carbon Marine Systems the opportunity to remedy any defect or to perform the processing again.

The Client may only invoke the warranty once it has satisfied all its obligations to Swiss Carbon Marine Systems.

4.)Swiss Carbon Marine Systems GmbH freely decide whether to conduct subsequent improvement at its own facilities or at a different place so designated by the customer under due consideration of the significance of the defect.

No warranty is given if the defects result from: - normal wear and tear; - improper use; - lack of maintenance or improper maintenance; - installation, fitting, modification or repair by the Client or third parties; - defects in or unsuitability of goods originating from, or prescribed by, the Client; - defects in or unsuitability of materials or auxiliary materials used by the Client.


5.) No warranty is given in respect of: - goods supplied that were not new at the time of delivery; - the inspection and repair of goods of the Client; - parts for which a manufacturer’s warranty has been provided.


The Client cannot assign any rights under this article.


6.) Should the delivered product be defective, Swiss Carbon Marine Systems s  rights shall initially be restricted to subsequent improvement. The consumer is entitled to choose between subsequent improvement and replacement.

Apart from the right to reduction of the purchase price, the foregoing rights shall not apply in respect of negligible defects.


7.) The warranty expires with regard to any party that have been modified by the customer or a third does not present the defective parts in the condition they were in, when the defect was first detected. It finally expires insofar as the defective part originates from the production of a certain third party and the customer refuses replacement with a substantially similar part produced by another third party.

8.) The seller does not give any warranty with respect to damages that have been caused due to the following reason: Unfit or improper use, omitted installation or operation by the customer or a third party, normal wear and tear, faulty or negligent care – especially excessive strain -, use of equipment or parts which do not conform to the users manual, chemical, electro-chemical and/or electrical influences, as long as these do not result from a fault by the seller.

9.) The seller does not give any warranty if and to the extent that it complied with special requests by the customer regarding the construction or the use of certain materials, provided that the seller has informed the customer in writing of the exclusion of warranty at the time of the request. (max. 7 days after).

10.) Hydraulics: the Gangway systems has to be checked by a Swiss Carbon expert on regular basis once a year.
This check has to include at least the following inspections:
Tracks, Traveller and Suspension regarding corrosion and damages. Carbon Structure regarding cracks and damages
Hydraulic cylinders and drives regarding corrosion and leaks. Hydraulic hoses regarding ruptures and leaks.
Condition and level of hydraulic oil in the power unit. All hydraulic and electric connections in the power unit
Electrical plugs, connections and cables regarding corrosion and ruptures. The seller does not give any warranty by not following the safety instructions (delivered with the product + pdf).

8. Liability

1) The liability for slight negligence is limited to such damages that were reasonably foreseeable at the time the contract was concluded. The same applies for slight negligence by the Sellers legal representatives or assistants. If the customer is an entrepreneur, the liability for slight negligence regarding an immaterial contractual obligation is excluded.

2) There shall be no liability for consequential losses, unless these have been caused by intent or gross negligence or that an express warranty of property was given to the customer in order to prevent such consequential loss.

3) The liability period is limited to one year following delivery, if the damage is not a result of fraudulent intent.

4) Liability of the seller for loss of life, personal injury or health deterioration remains unaffected, if the seller, its legal representative or assistant are legally responsible for it.

5) Claims for damage compensation according to the German Law on Product Liability (ProdHaftG) remain unaffected by these provisions.

9. Protection against Legal Detriments

In the event that one or more provisions of these general terms and conditions are invalid, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced by the rules of law.

10. Miscellaneous

1) This contract is subject to the laws of the Federal Republic of Germany. The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply.

2) If the customer is a merchant or a public legal entity, the place of performance for all claims out of or in connection with this contract shall be at the place of business of the Seller

3) If the customer does not have a domicile within the Federal Republic of Germany or if the domicile is unknown at the commencement of court proceedings, the competent courts at the place of business of the Seller have exclusive jurisdiction over any and all disputes arising out of or in connection with this agreement.

4) If any provision of the contract including these terms and conditions is or becomes invalid or unenforceable, the remaining provision shall remain in full force and effect. The invalid or unenforceable provision shall be replaced by a provision that most closely approximates the economic intent of the invalid or unenforceable provision.

Privacy Policy

1. An overview of data protection


The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator’s contact details can be found in the website’s required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

Philipp Andres/ Swiss Carbon Marine Systems Gmbh
Hausen 7
85551 Kirchheim bei München



The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered..


Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

3. Data collection on our website

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:

  • Browser type and browser version

  • Operating system used

  • Referrer URL

  • Host name of the accessing computer

  • Time of the server request

  • IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

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